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British Gas flags overlooked gas safety signs during Gas Safety Week

New research shows many UK homeowners miss subtle clues that could point to carbon monoxide or appliance faults

14 September 2026 ยท Eleanor Whitfield ยท British Gas

What the study found

British Gas research of 2,000 adults shows 26 per cent lack confidence spotting gas safety issues at home. Over 90 per cent would overlook condensation on windows, while 84 per cent miss sore eyes as a possible clue. Three quarters would ignore a weakening gas hob flame when the boiler turns on, and 72 per cent would dismiss black soot around appliances. High energy bills go unnoticed as a warning by 70 per cent.

Less obvious warning signs

The study lists top overlooked indicators including dying house plants, pets acting nervous, chest pain, fatigue and a quiet hissing sound. Almost half of people with battery carbon monoxide alarms skip regular battery changes, and 14 per cent own none at all. Only 32 per cent feel confident testing smoke alarms and just 18 per cent know how to turn off their gas supply.

What homeowners should do

Peter Knowles, Technical Repair Engineer for British Gas, said: โ€œCarbon monoxide can present unexpectedly, it is silent, and has no smell or colour, with symptoms including headaches, nausea, dizziness and breathlessness, so itโ€™s important not to ignore changes in how you feel at home, in particular if more than one person is feeling the same.โ€

He urges annual boiler services and gas appliance checks. If you suspect a leak, get outside, avoid electrical switches and call the Gas Emergency Service on 0800 111 999. Our energy comparison tools can help you review your current supplier and consider maintenance cover options that suit your home.

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