OVO Energy deals

OVO Energy: A Complete 2026 Guide to Tariffs and Services

From a challenger brand disrupting the market to one of the UK's most significant energy suppliers, OVO Energy has had a remarkable journey. Founded in 2009 with a focus on fair pricing and green energy, it now supplies millions of homes across the country. If you're considering a switch, this guide covers everything you need to know about OVO's tariffs, renewable energy options, loyalty rewards, customer service, and additional home services in 2026.

1. Who is OVO Energy?

OVO Energy launched as an independent supplier aiming to make energy simpler and more sustainable. Its customer base grew steadily before a major expansion in 2020, when it acquired SSE's domestic retail arm. This move elevated OVO into the top tier of UK energy companies, often referred to as the 'Big Six'.

Today, OVO supplies energy to several million UK households. The company maintains a strong focus on sustainability through its 'Plan Zero' initiative, which now commits OVO to reach net zero by 2035 by cutting its carbon emissions by 90%, with only the remaining 10% offset. As part of this drive, OVO has installed over 1,000 heat pumps and more than 500 solar systems in UK homes, and the company has run one of the world's largest domestic vehicle-to-grid trials, involving over 320 customer participants. It also continues to operate the OVO Foundation, a charity dedicated to environmental causes and youth empowerment, and has supported tree-planting schemes across the country.

2. OVO Energy Tariffs Explained

OVO offers a focused range of tariffs designed to suit different customer needs, from those seeking flexibility to others wanting price certainty. As of mid-2026, OVO runs three live retail tariffs — the default Simpler Energy variable tariff, a 12-month fix and a 24-month fix — and layers three engagement products on top: the Greener Energy green upgrade, the Drive Anytime EV time-of-use tariff and the Charge Anytime smart-charging add-on.

Variable Rate Tariff

OVO's primary variable tariff remains Simpler Energy. It is designed for those who value freedom: unlike fixed-term contracts, this tariff has no fixed end date and zero exit fees, meaning you have total flexibility to change your plan or switch providers whenever you choose without penalty. Your costs are made up of a unit rate for the energy you use plus a daily standing charge for the maintenance of your energy supply.

• Flexibility: This tariff has no fixed contract term and no exit fees, meaning you are free to switch to another OVO tariff or a different supplier at any time.
• Availability: It is typically available to both new and existing customers.
• Price cap protection: As a fully Ofgem-licensed domestic supplier, OVO's Simpler Energy standard variable tariff is capped quarterly by the Ofgem Energy Price Cap, so rates move in line with the national cap roughly every three months.

Fixed-Rate Tariffs

For customers who prefer predictable energy costs, OVO provides fixed-rate deals, now badged as 1-Year Fixed Energy and 2-Year Fixed Energy. These lock in your unit rates and standing charges for a set period.

• Price Certainty: Your energy costs per unit will not change for the duration of the contract, protecting you from wholesale price increases.
• Contract Term: You commit to staying with OVO for the agreed period (12 or 24 months).
• Exit Fees: Leaving a fixed-rate contract early will usually incur an exit fee, which is charged per fuel (gas and electricity).
• Outside the cap: Fixed tariffs and time-of-use add-ons sit outside the Ofgem price cap and can be cheaper or more expensive than Simpler Energy depending on wholesale prices, so it's worth comparing carefully before committing.

Here is a summary of the typical tariff types and indicative rates (these will vary by region, meter type and payment method, so always check your personalised quote):

Note: The availability of fixed-rate tariffs, particularly for new customers, can vary depending on market conditions. It's common for the best fixed deals to be offered to existing customers first. As of mid-2026, OVO's cheapest single-rate fixed deal across UK regions has started from around 24.18p/kWh for electricity and 6.71p/kWh for gas, while standard variable tariff rates have moved up once and down once over the year in line with the Ofgem price cap. Because there is a heightened chance of price spikes through the rest of 2026 due to international instability, some households are choosing to fix for at least 12 months to protect against sudden increases, even where the immediate savings on offer are modest.

Tariffs for Electric Vehicle Drivers

OVO now offers two distinct options for EV owners: Charge Anytime and Drive Anytime.

Charge Anytime remains the better-known of the two and has evolved into a subscription-style add-on rather than a simple unit rate.

• Smart Charging: It allows you to charge your electric car at the greenest and cheapest times for around 7p per kilowatt-hour, working out at roughly 2p per mile, with savings credited back to your account.
• Subscription model: Charge Anytime now uses a subscription model rather than a straightforward unit rate, with the effective cost per kWh depending on your monthly mileage. At typical mileage, the effective rate works out at around 14p per kWh, which is higher than some rival EV tariffs, so it's worth calculating your own likely annual charging cost before signing up.
• No need to switch: Because it's an EV-only add-on, Charge Anytime lets you keep a competitive home energy tariff without disrupting your wider household supply, and it uses genuine Kaluza-powered smart dispatch to automate overnight charging around the cheapest and greenest periods.
• How it Works: You plug in your car, and OVO's smart charging technology automatically schedules your charge for the greenest and cheapest times, with the low rate applying at any time of day or night rather than just overnight.
• Requirements: You will need a compatible smart meter, EV and home charger.
• Track record: OVO customers have collectively saved over £11 million through Charge Anytime to date.

Drive Anytime is a newer time-of-use electricity tariff aimed specifically at EV households, sitting alongside Charge Anytime as part of OVO's EV product range. As with other time-of-use tariffs, it is designed to reward charging during cheaper, greener windows, and is worth comparing directly against Charge Anytime depending on your driving patterns and whether you'd rather change your whole-home tariff or simply add an EV-specific extra.

Comparison tip: at most mileage levels, switching your whole-home supply to a competing EV tariff such as Octopus Intelligent Go or E.ON Next Drive Smart can work out cheaper overall than Charge Anytime's roughly 14p effective rate, so EV drivers should weigh up the convenience of staying with OVO against the potential savings of switching supplier entirely.

3. OVO's Commitment to Green Energy

Sustainability remains a cornerstone of OVO's brand identity. While not all its tariffs include renewable energy as standard, the company offers a transparent way for customers to go green.

The Greener Energy upgrade can be added to any tariff. This ensures:

• 100% Renewable Electricity: OVO matches every unit of electricity you use, and the upgrade includes 100% renewable electricity sourced from UK-based generators such as wind, solar or hydro.
• Support for new renewables: The upgrade includes an annual contribution of £40 to help independent renewable power generators get up and running in the UK.
• 100% Carbon-Neutral Gas: For your gas usage, OVO offsets the carbon emissions by investing in carbon-reduction projects around the world, with a portion also covered by 'green gas' (biomethane).
• Tree planting: OVO has planted around 5 million trees in schools and communities across the country on behalf of its customers.

OVO also supports the growth of renewable infrastructure through its initiatives, contributing to the development of new independent green energy projects in the UK as part of its broader ambition to create a world with clean, affordable energy for everyone.

4. Beyond: OVO's Free Loyalty and Rewards Programme

One of the biggest changes to OVO's offering in recent years is Beyond, OVO's free loyalty and rewards programme. Beyond rewards customers simply for being with OVO, and the longer you're with OVO, the more perks become available.

Key features of Beyond include:

• Power Move: Through Power Move, customers get the chance to win a year's free energy just by using electricity at greener times of the day. You choose your off-peak slot each week via the OVO app, and since launch, Power Move has paid out over £2.8 million in credit to customers for shifting their usage to greener times, saving an estimated 634 tonnes of carbon in the process.
• Free electricity hours: OVO periodically runs limited-time offers giving Beyond members free electricity during set hours. In summer 2026, Beyond customers could claim two hours of free electricity every week, building on a similar offer the previous year that gave out 1.5 million hours of free electricity in total. The 2026 offer ran from 18 May until 2 August, with two hours selected weekly via the app, up to a consumption limit of 1kWh per hour, and excluding EV chargers, home batteries and heat pumps.
• Prize draws and partnerships: Beyond customers have had the chance to win prizes such as a fully electric car through partnerships arranged via OVO Live, and members can also access perks like priority access to tickets for selected shows at major UK venues.
• Free heating credit: Customers who purchase a heat pump through OVO's Solar & Heating team can bank one month of free heat for every two months they remain with OVO, up to a maximum of 12 months' free heat, redeemed as monthly bill credit.
• EV mileage rewards: Through the 'Energy Savings Account', Beyond customers have been able to bank up to 100 free EV miles a month — up to 2,400 miles over two years — to redeem against Charge Anytime when they switch to an electric vehicle.

Anniversary milestones show how established the scheme has become: Beyond recently marked its second anniversary as OVO's loyalty programme. Signing up is free and is done via the OVO app or online account.

5. Beyond Energy: Other OVO Services

OVO has expanded its offerings to provide a holistic home energy solution. These services can often be purchased separately or bundled with an energy plan.

• Heating Services: This includes comprehensive boiler and heating insurance, one-off repairs for boilers and home systems (like plumbing and electrics), and full boiler replacement and installation.
• Smart Home Technology: OVO installs smart thermostats, helping customers to control their heating more efficiently and reduce energy waste.
• EV Charger Installation: To complement its Charge Anytime and Drive Anytime add-ons, OVO offers the installation of home electric vehicle chargers.
• Energy Efficiency Solutions: The company is heavily involved in low-carbon technology installation, including heat pumps and solar panels. More than 1,000 heat pumps and over 500 solar systems have now been installed in UK homes through OVO, supporting the wider Plan Zero ambition.

6. Customer Support and Reviews

OVO Energy generally receives positive feedback from its customers. As of April 2026, OVO held a Trustpilot score of 4.6 from over 270,000 reviews, with engineering visits, installations and overall customer service particularly praised.

How to Contact OVO Energy:

• Phone (Pay Monthly): 0330 303 5063 (Mon-Fri, 9am-5pm)
• Phone (Prepayment): 0330 175 9669 (Extended hours on weekdays and weekends)
• Online Chat: Available via the OVO website for quick queries.
• Email: hello@ovoenergy.com
• Post: OVO Energy Services, PO Box 5280, Worthing, BN11 9RG
• Registered office: OVO Energy Limited, registered in England and Wales, with its registered office at OVO Energy, Floor 5, Crescent, Temple Back, Bristol, BS1 6EZ.

The OVO Energy app is a powerful tool for managing your account. Its key functions include submitting meter readings, viewing your energy usage history, downloading bills and statements, checking your account details, and accessing Beyond rewards such as Power Move and any seasonal free-hours offers.

7. Support for Customers with Bills

While OVO does not currently operate its own direct hardship fund like some other major suppliers, it provides dedicated support for customers experiencing financial difficulty. The primary method of support is through personalised payment plans, which allow customers to spread the cost of what they owe over a manageable period. Their customer support team can also provide advice and direct customers to government schemes and independent charities that offer financial assistance.

If you're struggling to manage rising bills, it's also worth checking whether you're on the most appropriate tariff for your circumstances — for example, whether a 12-month fix would offer more predictability than staying on Simpler Energy, particularly given the possibility of further price cap movements through late 2026.

8. Frequently Asked Questions

Does OVO Energy offer smart meters?
Yes, OVO is actively rolling out smart meters to all its customers. You can get a smart meter with OVO simply by booking a free appointment via the supplier's website, and a smart meter is also a requirement for accessing Beyond rewards such as Power Move and the free electricity hours offers.

Does OVO support prepayment meters?
Yes. OVO previously operated a separate brand called Boost for prepayment customers, but this has now been fully integrated into the main OVO brand. OVO continues to offer pay-as-you-go energy tariffs.

Can I get a gas-only or electricity-only deal with OVO?
Yes, OVO's tariffs are available as single-fuel plans. OVO Energy tariffs can be dual fuel, electric-only or gas-only, and can also be single or multi-rate, including Economy 7 and Economy 10. Taking out a dual fuel plan (for both gas and electricity) can sometimes be more convenient and may offer a small discount.

What's the difference between Charge Anytime and Drive Anytime?
Charge Anytime is an EV-only add-on that can sit on top of your existing home tariff and uses smart dispatch to charge your car at low rates around the clock, while Drive Anytime is a separate time-of-use electricity tariff aimed at EV households. Charge Anytime suits customers who don't want to disrupt their existing home energy supply, while a switch to a dedicated EV tariff — whether Drive Anytime or a rival product — may offer greater savings depending on your mileage.

How do I join Beyond?
Beyond is OVO's free loyalty programme, open to OVO customers, and can be joined via the rewards section of the OVO app. Once signed up, you can opt into features such as Power Move and any seasonal offers like free electricity hours, though some perks require a smart meter, smartphone, the OVO app, and payment by monthly direct debit.