Half-hourly metering in plain English
Half-hourly electricity meters already give businesses detailed half-hour readings of when they use power. EDF says this data becomes far more useful when paired with straightforward support and clear bills. The supplier bundles metering, network and data charges into the unit rate and standing charge on many contracts, so firms avoid surprise line items.
Dedicated teams and portfolio help
EDF has grouped its business advisers into customer service pods that stay with the same accounts over time. For companies running several sites, the supplier offers linked accounts and says new locations can be added without restarting the whole process. Our energy comparison service lets businesses check whether similar bundled terms are available elsewhere before renewing.
Online account and usage tools
MyAccount lets users view bills, track consumption and update details in one place. Where the meter setup allows, Energy Hub inside the portal breaks usage down further so owners can spot peak periods or sudden changes. EDF claims this visibility helps firms plan costs and spot efficiency gains without extra software.
Support that scales with the business
The supplier stresses that the same tools and advisers remain available whether a firm stays at one site or expands. No new contract lengths or exit fees are mentioned in the announcement, so businesses should still compare the full terms before signing. The offer is aimed at existing or new half-hourly customers rather than households.
