We're seeing too many people miss out on jobs simply because they can't afford to stay connected. Fresh data from VOXI Mobile reveals that one in three people in financial hardship rely on their phone to hunt for work, yet more than a third have already missed or nearly missed an opportunity after running out of data.
The scale of the problem
- 38% have missed or nearly missed a job chance after running out of data or credit
- 19% have avoided applying altogether over fears of losing connection
- 55% of those on government support use mobile data as their main way online
One in five even cut back on food or social plans just to keep their phone working.
Help is getting closer
VOXI For Now, the £10-a-month unlimited data, calls and texts social tariff, used to be online only. It's now being handed out as physical SIMs through local councils, housing teams, charities and prison resettlement programmes. Good Things Foundation is also getting involved via its community hubs.
Nicki Lyons, Chief Corporate Affairs & Sustainability Officer, VodafoneThree, said: “Social tariffs play a vital role in ensuring that everyone can access the opportunities that connectivity enables, but too many people either don’t know they exist or face barriers to accessing them.
“By making VOXI For Now available through trusted local partners as a physical SIM, we’re bringing affordable connectivity directly into communities – helping people get online quickly and simply when they need to.”
Minister for Digital Economy Liz Lloyd said: “Being connected is crucial for finding work, accessing essential services, and staying in touch with family and friends.
“That’s why efforts like VOXI’s expansion of its social tariff are so important. Making affordable connectivity easier to access helps break down barriers and ensure more people can get connected when it matters most.”
Gabi Woodhams, Head of Network Delivery, Good Things Foundation, said: “Access to affordable connectivity is essential for people to fully participate in modern life, from finding work to accessing vital services.
“Yet, too many people are still facing barriers to getting online, whether through cost, awareness, or confidence. Tackling digital exclusion is key to ensuring no one is left behind.”
Who can get it?
You need to be on benefits such as Universal Credit, Jobseeker’s Allowance or Personal Independence Payment. Check the full list on the VOXI site or ask at your local council or support hub.
At wehelpcompare we keep an eye on social tariffs and the cheapest ways to stay connected, so you don't have to.
















